In August 2017, the world watched in horror as Houston, Texas – the fourth most populous city in the United States – was besieged by cataclysmic flooding in the wake of Hurricane Harvey. Even as nature leveled its worst, our employees in Houston responded with their best, working together to help rebuild the lives of colleagues and communities ravaged by the storm. At the same time, our sites from across the country stepped in immediately to ensure continuity of service for our customers.